Contact Us


Please contact our Orders Department if you have any questions about your files. You may contact a representative at:
Email: Orders@sterlingbackcheck.ca
Toll Free: 1-866-455-7289

Please contact our Client Services team if you have any questions about your account. You may contact a representative at:
Email: client.supportcanada@sterlingbackcheck.ca
Toll Free: 1-866-455-7293

If your candidate has any questions about their results or how their personal information is handled, they may contact a representative at:
Email: privacy@sterlingbackcheck.ca
Toll Free: 1-866-455-5671